Frequently Asked Questions

We've put this FAQ together to give you quick and easy answers to some of the most common questions we get asked by our clients. Our goal is to make sure you have all the info you need about our development services, without any stress or fuss.

If you don't find the answer to your question here, don't worry.
Just reach out to us and our customer service team will be happy to help.

I want to develop a custom solution but it's not related to Amazon or any other marketplace. Can I still build it with you?

Yes, we are a software agency and work with clients from many different industries, such as logistics, agriculture, automotive, etc. We possess unique know-how in the marketplace field, but we are not limiting ourselves to just this niche.

I have a software idea, but I am not sure about all its features.
Can you help me to validate it?

Yes, we hold workshops with clients as part of our services. They usually last from 8h to 40h, during which we deep dive into the software's functionality and help you design the concept.

I have some questions but I am not sure if you can help me out.

Don’t hesitate to reach out and schedule an intro call. It is free of charge and we will let you know if we can solve your issue with our solutions or through consultations.

I am worried about the support of my tool. Are you also maintaining the software after its implementation?

Yes, we provide ongoing support and offer flexible maintenance packages. Surely we will be able to find a support plan that works for you. Yet, if you choose that you don't need any support, that's also okay! Since the solution is entirely yours, in the end, it's for you to decide.

What is the cost of the software tool/automation that I want to build?

The cost of your software will depend on its complexity, the systems to integrate with, and the support needed. We created solutions within budgets starting from 1000$ and ending at hundreds of thousands. We will be happy to discuss your requirements and give you a detailed quote during a free discovery call.

How are you estimating the prices of your custom solutions?

We always provide you with a transparent fixed cost, so you do have to worry about the price changing during the project's development. We calculate this estimation based on our hourly development rate.

You may pay this amount in monthly installments, but in the case of larger projects, we will usually require some down payment to get started.

This way of estimation provides you with many benefits: you will know exactly how much the solution costs, you don’t have to worry about any revisions, and paying in installments will smooth out your cash flow.

Who owns the software after you build it?

Once the project is completed and implemented, you legally own everything necessary to build, maintain, or extend the software in the future, such as "executable" files, scripts, project files, source code, etc.

What is your main tech stack?

Backend: NodeJS, Python
Frontend: ReactJS, VueJS
Cloud: AWS

Of course we are not limiting ourselves in regards to used technologies, so if you are interested in a different one simply let us know and we will find a way to help you out.

How do you ensure confidentiality?

All of our employees are full-time and bound by the company's Confidentiality and Non-Disclosure agreements. We are never outsourcing our development to 3rd party companies. Before commencing with any project, we also sign NDAs with most of our clients.

Where are you based?

We are an international company with a team based all over Europe - Germany, Netherlands, Bulgaria and Poland. Our main offices are however in Berlin, Germany and Poznan, Poland.

I am from the USA, is my timezone a problem for you?

Not at all, 70% of our clients come from the US, and we have never had any communication issues related to timezones differences.

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We're all about making big ideas a reality and always ready to turn your vision into an incredible project.

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